Contact
We read every message. Really.
Whether it’s support, feedback, or a partnership idea, this is the fastest way to reach us. We’re a small team and we take every note seriously.
Reach us
Pick the right door.
General enquiries
Email us any time at hello@paperbarkkids.com.au. We aim to reply within one business day.
Trust & safety
Seen something off? A suspicious listing, a misused photo, or a safety concern? Email support@paperbarkkids.com.au and we’ll act quickly.
Common questions
Most things are answered on our How it works page: fees, shipping, disputes, refunds, and eligibility.
Where we are
Paperbark Kids Pty Ltd · Sydney, NSW, Australia.
For press
We welcome thoughtful coverage. Email hello@paperbarkkids.com.au with subject “Press” and we’ll come back with a brand kit and a time for a call.
Send a message
Drop us a note.
We’ll reply to the email you provide within one business day.